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In accordance with the provisions of Art. 5 of Italian Law Decree no. 185/99, the Customer has the right to withdraw from the sales agreement within 10 working days of receipt of the goods purchased.
In this case, the Customer must send Assisi Jewels a fax, or e-mail (the latter to info@assisijewels.com).
Said fax, or e-mail must then be confirmed by a registered mail to the same effect sent within the following 48 hours, to the following address:

Assisi Jewels Via San Francecso, 14 06081, Assisi (PG), Italy

This notice of withdrawal must specify the purchase order number and the Product identification code.

The Customer must return the Products purchased, intact and complete (including original packaging) to Assisi Jewels at the following address, no later than 10 (ten) working days as from receipt of the Products purchased.

Assisi Jewels Via San Francecso, 14 06081, Assisi (PG), Italy
It is compulsory to use the Return Form.

Solely for the purpose of calculating expiry of the stated terms of 10 (ten) working days, the Products are intended as returned at the time at which they are delivered to the courier or accepting post office.

The right to withdraw may be exercised for all Products purchased.
It may not be exercised only in relation to part of the goods ordered.


The original Product Authenticity Tag with the original intact Security Cord must be attached to the item(s).
Item(s) cannot be worn, washed or altered in any way.

  • The returned item(s) must be in the same condition as sent, packaged in an orderly fashion, and have all original tags, etc.
  • In the case of defective or incorrect merchandise, clients must follow the instructions above. Assisi Jewels reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.